AI forEnergy Utilities.
Meter data from several systems, regulatory deadlines, customer service with the same questions every day: we find the workflow that costs you the most time and solve it with AI. With experience from SAP IS-U projects at energy utilities.
Where energy utilities get stuck
Meter data comes from several systems.
Meter data collection, billing, smart meter gateway and Excel: every month data is merged by hand until billing is done.
Regulatory reports take weeks.
Network charges, regulatory accounts, monitoring: deadlines slip because data preparation stalls.
Customer service is tied up with routine requests.
Moves, tariff changes, meter readings: the same topics tie up staff who are missing for difficult cases.
What AI takes over at energy utilities today
Readings from handhelds, smart meters and manual sources are checked and anomalies flagged. A person decides.
Network charge reports and monitoring reports are drafted from your data. The specialist team checks, the deadline holds.
Moves, tariff changes, instalment changes: request recognised, data extracted, reply or case prepared.
Incoming invoices from network operators and service providers are matched against contracts and services.
Tariff terms, processes and special cases: service staff ask the AI and get the answer with its source.
Unusual consumption, possible tampering or balancing deviations that get lost in spreadsheets.
These are the exact systems we've tested at a major utility.
Before we put AI on your processes, we know how portals, SAP and service systems in energy retail actually talk to each other — from years of API testing, incident management and monitoring in daily operations.
Customer data, contracts, billing — we've tested the interfaces between your billing system and portal under production-like conditions.
New customer onboarding, order flow, tariff switch, move-in/out, instalment change — every self-service portal flow systematically covered.
From the agent cockpit to ticketing and fallback routes when APIs fail — we know the systems your service teams use every day.
Contract tests, regression, load and integration tests for REST and SOAP interfaces between portal, backend and surrounding systems.
Production incidents narrowed down, root causes documented, fixes validated — with clear communication to business and operations.
Health checks, error rates, latencies, business KPIs — we know which signals really matter in energy retail.
How we proceed
Frequently asked questions
One call is enoughto know what's possible for you.
90 minutes, €390, credited towards implementation. Afterwards you know which workflow in your business saves the most time with AI.