Enquiries on many channels, guests in many languages, and every hour without a reply costs bookings. We find the workflow that costs you the most time and solve it with AI.
Booking portals, email, website, social media and phone, without a shared view of what has been answered.
Every language means extra work.
In peak season the team cannot cover every language, and replies take time.
Bookings get lost between enquiry and offer.
Whoever replies too late loses guests to faster providers.
What AI takes over in hotels, resorts and tour operators
Answering booking enquiriesReservations
Enquiry recognised, availability checked, offer prepared. Your team approves.
Multilingual guest serviceGuest service
An AI assistant answers standard questions around the clock in your guests’ languages, recognisable as AI.
Price suggestionsRevenue
Occupancy, season and events feed into price suggestions. You decide.
ReviewsReputation
Collect reviews, group them by topic and prepare reply suggestions per platform.
Group and event enquiriesGroups & events
Wedding, conference, incentive: the enquiry is structured and the offer draft goes to sales.
Offering extrasUpselling
Suggest suitable extras such as breakfast, spa or transfer at the right time.
How we proceed
01
Bottleneck workshop€390 · 90 minutesWe find the workflow with the biggest lever in your business and check whether AI can solve it. The result is a use case with a fixed price.
02
PilotFixed price · in weeksWe build the solution on your real data and systems, with a success criterion: we only continue if it pays off.
03
Operation and teamTraining · supportYour team learns to use the solution and approve results. We support it in operation.
Data protection, EU AI Act, works council: we clarify the pitfalls in the workshop, not afterwards.More on AI consulting